Privacy Policy

Who we are

Feed Biffie is a small business owned by Theresa Laurenz, MS, RDN. This policy covers feedbiffie.com. If you have questions, email biffie@feedbiffie.com.

What we collect

When you sign up: your name and email address, if you join our email list, play past the free rounds of Fiber War or download our free lessons.

When you order: your name, email, shipping address, phone number if you share it, and order details. Teachers ordering a Classroom Pack also share their school name, grade and class size.

Payments: payments are processed securely by our payment providers. We never see or store your full card number.

When you browse: basic information like your browser, device and pages visited, collected through cookies and analytics tools.

How we use it

We use your information to fill and ship orders, send order updates, answer your questions, send the free lessons you asked for and, if you signed up, share fiber tips and Feed Biffie news. We also use browsing data to understand how people use the site so we can improve it.

Emails

Every email we send has an unsubscribe link at the bottom. You can unsubscribe anytime, and we'll stop sending marketing emails. Order emails will still come through so you can track your purchase.

Who we share it with

We never sell your information. We only share it with the services that help us run Feed Biffie, like our website and email platform (Squarespace), payment processors and shipping carriers. They may only use it to provide those services.

Cookies

Our site uses cookies to keep your cart working, remember your preferences and measure site traffic. You can turn off cookies in your browser settings, though some parts of the site may not work as well.

The Fiber War game

Our free online game saves your progress in your own web browser so you can pick up where you left off. That saved game stays on your device and is never sent to us. The game itself does not ask kids for any personal information.

Children's privacy

Feed Biffie is made for kids, but our sign-up forms and store are meant for parents, guardians and teachers. We don't knowingly collect personal information from children under 13. If you believe a child has shared information with us, email biffie@feedbiffie.com and we'll delete it.

Your choices

You can ask us to see, update or delete the information we have about you at any time. Just email biffie@feedbiffie.com and we'll take care of it.

Keeping your information safe

We use trusted platforms with secure, encrypted connections. No online service can promise perfect security, but we take reasonable steps to protect your information.

Changes to this policy

If we update this policy, we'll post the new version here with a new date at the top.