Shipping & Returns

Where we ship

We ship to addresses in the United States. Orders ship from Feed Biffie in California.

Shipping costs

Shipping is $5 to $10 depending on where your order is going. You'll see the exact cost at checkout before you pay.

How long it takes

Orders usually ship within 1 to 3 business days. Once your order ships, delivery in the US typically takes 5 to 7 business days.

You'll get an email with tracking information as soon as your order is on its way.

Classroom and bulk orders

Ordering for a school or need a purchase order? Email us at biffie@feedbiffie.com and we'll help you get set up.

Returns

We want you to love Feed Biffie. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.

To start a return, email biffie@feedbiffie.com with your order number. We'll send you instructions. Return shipping is paid by the customer, unless your item arrived damaged or we sent the wrong thing.

Refunds go back to your original payment method within 5 to 10 business days after we receive the return.

Damaged or missing items

If something arrives damaged or your order is missing an item, email biffie@feedbiffie.com within 14 days with your order number and a photo. We'll make it right with a replacement or a refund.

Free lessons

Our free lesson downloads are digital files, so there's nothing to ship or return.